Popeye's Passion
This Cookie Policy explains how PopeyesPassion (“we”, “us”, “our”) uses cookies and similar technologies on our EasyAppointments booking platform (“Service”).
We are committed to compliance with the General Data Protection Regulation (GDPR) and applicable Luxembourg regulations concerning electronic communications and data protection.
This document should be read together with our Privacy Policy, which describes how we process personal data.
Cookies are small text files stored on your device when you access the Service.
They are widely used to enable websites and web applications to operate correctly and securely.
The Service only uses essential cookies required for the functionality and security of the appointment platform.
These cookies are required for the EasyAppointments system to operate.
Without them, the Service would not function properly.
These cookies include:
Session cookies: Used to maintain your booking session, ensure security, and prevent unauthorized access.
Authentication/session identifiers: Used when staff or administrators log in to the platform.
Anti-CSRF tokens or security cookies (if used by the software): Prevent malicious requests.
Legal Basis:
Art. 6(1)(f) GDPR — legitimate interest in providing a secure and functional appointment booking service.
For clarity, the Service does NOT use:
Analytics cookies
Advertising or tracking cookies
Behavioral profiling
Third-party marketing cookies
Social media cookies
Only strictly necessary cookies are used.
EasyAppointments typically uses:
Session cookies: Expire automatically when you close your browser.
No persistent cookies are used for customers.
Administrative login cookies may last longer if “Remember Me” functionality is enabled for staff, but this does not apply to customers.
The Service does not set third-party cookies.
However, sub-processors used for technical operations (e.g., hosting, email sending) do not place cookies through the platform.
Because the platform uses only strictly necessary cookies, these cannot be disabled without disabling core functionality.
If you block or delete essential cookies:
You may be unable to use the booking system
Sessions may not function correctly
Appointment scheduling may fail
Your browser allows you to delete or block cookies at any time. Instructions vary by browser:
Chrome
Firefox
Safari
Edge
Opera
For more information, visit:
https://www.allaboutcookies.org/
Under the GDPR and the EU ePrivacy Directive:
Strictly necessary cookies do NOT require user consent
However, we must still inform users of their use
This Cookie Policy fulfills that obligation.
We may update this Cookie Policy to reflect changes in our practices or legal requirements.
Updates will be posted with a revised “Last Updated” date.
For questions regarding this Cookie Policy, please contact:
PopeyesPassion
24, Place de l'Europe
4112 Esch-sur-Alzette, Luxembourg
Email: info@popeyespassion.com
These Terms of Service govern the use of the PopeyesPassion EasyAppointments booking platform (“Service”).
By booking an appointment, the user (“Customer”) agrees to these terms.
The Service enables customers to schedule appointments with PopeyesPassion.
The platform may send automatic notifications, confirmations, or updates.
Customers must:
Provide accurate and complete information
Not misuse, disrupt, or attempt to interfere with the platform
Use the Service only for lawful purposes
Appointment availability, scheduling rules, cancellations, or modifications are managed solely by PopeyesPassion.
Personal data is handled according to our Privacy Policy.
By using the Service, you acknowledge that your data will be processed for the purpose of managing your appointment.
While we strive for continuous availability, the Service may be temporarily unavailable due to:
Maintenance
Technical issues
Third-party outages
Security-related interventions
PopeyesPassion is not liable for interruptions beyond reasonable control.
To the fullest extent permitted by law, PopeyesPassion is not responsible for:
Damages resulting from the use or inability to use the Service
Loss of data not caused by negligence
Third-party service failures (e.g., email delivery)
Obsidiancorps, as hosting provider, is not liable to end-users; it acts solely on behalf of PopeyesPassion.
All content, branding, and materials related to the Service remain the property of PopeyesPassion or its licensors.
We may suspend or restrict access if:
The user violates these Terms
Security concerns arise
Maintenance is required
These Terms are governed by the laws of Luxembourg.
Any dispute shall be subject to the jurisdiction of Luxembourg courts.
This Privacy Policy explains how PopeyesPassion (“we”, “us”, “our”) collects, uses, discloses, and protects personal data when customers book appointments through our EasyAppointments scheduling platform (the “Service”).
We are committed to complying with the General Data Protection Regulation (GDPR) and applicable Luxembourg privacy laws.
The Data Controller responsible for your personal data is:
PopeyesPassion
24, Place de l'Europe
4112 Esch-sur-Alzette, Luxembourg
Email: info@popeyespassion.com
The platform is hosted and technically maintained by:
Obsidiancorps
(acting as Data Processor)
Obsidiancorps hosts the application on a VPS located in the EU and may access platform data only when necessary for maintenance, troubleshooting, or technical support, and solely under the instructions of PopeyesPassion.
When booking an appointment, we collect the following information:
First Name
Last Name
Email Address
Phone Number
Address
City
Zip Code
Notes
Custom Field #1 (required)
Automatically collected data:
Session cookies (essential only)
IP address (server logs)
Browser user agent (server logs)
We do not use analytics, tracking cookies, or third-party marketing tools.
We process your personal data for the following purposes:
| Purpose | Legal Basis (GDPR) |
|---|---|
| Schedule and manage appointments | Art. 6(1)(b) – Contract performance |
| Communicate confirmations or updates | Art. 6(1)(b) |
| Maintain and secure our systems | Art. 6(1)(f) – Legitimate interest |
| Allow customers to request changes or deletion | Art. 6(1)(c) – Legal obligations (data protection rights) |
Appointment-related emails are sent using:
Resend (SMTP provider)
Resend acts as a sub-processor solely to deliver transactional emails.
We retain personal data until the customer requests deletion, unless legal obligations require longer retention.
Server logs are retained for security and operational purposes for a limited period in accordance with industry standards.
We do not sell or rent personal data.
Data may be shared only with:
Obsidiancorps (hosting provider, processor)
Resend (email delivery, sub-processor)
Regulatory authorities if required by law
All processors operate under GDPR-compliant agreements.
All hosting is located within the European Union.
Resend may process data outside the EU, but only under GDPR-compliant safeguards such as the EU Standard Contractual Clauses (SCCs).
We and our processors implement technical and organizational measures to protect data, including:
Encrypted connections (HTTPS)
Secure VPS hosting
Access controls
Regular maintenance and monitoring
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Request data portability
Withdraw consent (where applicable)
File a complaint with a supervisory authority (CNPD Luxembourg)
To exercise your rights, email: info@popeyespassion.com
The platform uses only essential session cookies required for secure login and appointment functionality.
No tracking or marketing cookies are used.
We may update this Privacy Policy periodically. The latest version will always be posted on this page.
For all privacy-related inquiries:
Email: info@popeyespassion.com